Contact Us
Holiday Period Announcement
Please note that we are currently experiencing delivery delays due to the high volume of orders and issues with our shipping partners.
- Fastest Orders: Please allow 1–3 business days for fulfillment.
- Non-Fastest Orders: Additional processing time is required, as these items are stored outside our facility. Shipping times will vary depending on the carrier.
Once your order is fulfilled, you will receive an email with your tracking number.
Delivery times will vary depending on our postage partners: AusPost, USPS, UPS, and DHL.
Please know that we are doing everything we can to get your order out as quickly as possible. We sincerely apologize for any inconvenience and thank you for your patience.
Get in Touch
If you have any questions, feedback, or suggestions, you can reach us via:
- Live Chat: Available on our website.
- Contact Form: Scroll down to submit your message.
- Email: [email protected]
If you're contacting us about an order, please include your order number (e.g. #ROYALKXXXXXX) so we can assist you faster.
Our Head Office
RoyalKix Head Office
Stromstraße 49,
10551 Berlin, Germany
