Privacy Policy

In this Privacy Policy, ‘we’, ‘us’ or ‘our’ means RoyalKix (www.royalkix.com). We are committed to respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

By providing personal information to us, you consent to our collection, use, and disclosure of your information in accordance with this Privacy Policy. We may update this policy from time to time by publishing changes on our website. Please check periodically to stay informed.

What Personal Information Do We Collect?

We may collect the following types of personal information:

  • Name
  • Mailing or street address
  • Email address
  • Phone number
  • Date of birth or age
  • Payment details (e.g. credit card info)
  • Device ID, location, browser and connection info, IP address, site usage data
  • Product inquiries, purchases, and interactions with our site or support
  • Information from customer surveys or your online activity related to our services

We collect this data directly from you or through third parties, including when you:

  • Register or shop on our site
  • Communicate with us via email, chat, or social media
  • Interact with our ads or services

Why Do We Collect, Use & Disclose This Information?

We may use your personal information to:

  • Provide you access to our website and services
  • Improve and optimise your experience through analytics and personalization
  • Send you service and marketing messages
  • Manage promotions or rewards
  • Comply with legal obligations
  • Evaluate employment applications

We may also share data with third-party partners to develop anonymized consumer insights.

Direct Marketing

We may send you promotional content about RoyalKix or our partners via email, SMS, or other means. You can opt out any time via unsubscribe links or by contacting us directly.

Disclosure of Your Personal Information

We may disclose your personal data to:

  • Our staff and related entities
  • Service providers (hosting, payment, logistics, analytics)
  • Professional advisors and business partners
  • Third parties as required by law
  • Any new owner in case of business transfer

International Data Transfers

Your data may be processed or stored outside the EU (e.g. on cloud platforms like AWS). By using our services, you consent to such transfers and understand that privacy standards may differ in other jurisdictions. We will take reasonable steps to ensure protection.

Website Usage and Cookies

We may use cookies or similar technologies to collect usage data, track preferences, and personalise your experience. You may disable cookies in your browser, but some features may not function properly if you do so.

Security

We take reasonable steps to protect your information, but we cannot guarantee complete security of your personal data stored electronically or physically.

External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies separately.

Accessing or Updating Your Info

You may request access to or correction of your personal information by contacting us. We may need to verify your identity before processing your request.

Complaints

If you believe we have mishandled your personal data, please contact us with details. We will investigate and respond promptly. If unresolved, we will advise you on further steps you can take.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Stromstraße 49, 10551 Berlin, Germany